Hospitality Management

Hospitality Management

 

Program Description: 

Hospitality and Tourism is one of the major drivers of the global economy today. Four out of ten jobs today are created in the service sector and having degree in hospitality and tourism will enable you to be employed in one of the fastes growing industries in the world. General courses provide a foundation in communication and personal skills while buiness courses develop the competencies required to understand management principles.

 

Program Objective:

The Hospitality Management program provides the necessary competencies and skills to start a career in the Hospitality and Tourism Industry. It aims to provide students with a broad understanding of the management and operational aspects of today's fast-paced industry. 

By the end of the programs, students at San Ignacio University will have completed the following objectives:

 

- Apply and reflect on knowledge and skills acquired through academic, Craft-based learning and workplace learning activities.

- Operate at supervisory level in operational departments within the hospitality industry.

- Apply contemporary systems and theories relevant to administrative and operational management tasks in hotel departments or units.

- Exhibit solid work ethics, good inter-personal communications, cultural awareness and teamwork skills.

- Use tools for developing their career plans, setting personal goals and developing appropriate common skills

Courses: 
English Composition I
3 credits, Pre-requisite: None, In this course students will learn how to write clear, correct and effectively. The purpose of this course is to teach students the use of grammar and organizational skills to write an effective essay. Students write frequently both in and out of class.
Introduction to Public Speaking
3 credits, Pre-requisite: None, The students will learn effective ways to communicate their ideas in different types of public settings. Students are expected to participate in debates, group presentations and persuasive speech. This class will provide the knowledge for effective communication and effective ways to organize a message.
Environmental Science
3 credits, Pre-requisite: None, The purpose of this course is to provide students with the scientific principles, concepts, and methodologies to understand the interrelationships of the natural world, to identify and analyze environmental problems both natural and human-made, and to evaluate the risks associated with these problems and examine alternative solutions for resolving and/or preventing them.
College Algebra
3 credits, Pre-requisite: None, The purpose of this course is to provide students with critical thinking skills and the ability to solve mathematical functions. Topics will include: Polynomial functions, Rational functions, Exponential functions, Logarithmic functions and linear systems. Students are expected to engage in an active discovery of mathematical concepts.
Introduction to Ethics
3 credits, Pre-requisite: None, The purpose of this course is to provide students with a clear definition of Ethics and the nature of morality. Ethics will be analyzed from different points of view this includes; cultural, socio-economic and religious influence. The students will investigate how Ethics influence one’s ability to judge and make decisions.
English Composition II
3 credits, Pre-requisite: ENC 1001 English Composition I, This course is a continuation of English composition 1001. Students will review and reinforce How to write effective essays that keeps the audience interested. In addition, students will learn new techniques to write analytical essays.
Western Civilization I
3 credits, Pre-requisite: None, The purpose of this course is to analyze the main events in human civilization from ancient times to modern times. Students will be able to understand the relationship between the past and the present. Students are expected to analyze the way Western society has change over time and how major events and ideas shaped our society. Geography, religions, customs, wars and ideologies are examined in order to understand Western civilization.
General Biology
3 credits, Pre-requisite: None, The purpose of this course is to provide students with the basic knowledge in Biology; topics will include: cell structure and function, evolution, genetics and ecology. The students are expected to use the scientific method of thinking to analyze and relate concepts to the environment.
Total Wellness
3 credits, Pre-requisite: None, The purpose of this class is to provide students with the knowledge and awareness to live a balance life. Wellness is analyzed from different points of view including, physical, emotional, mental and environmental. The students will be expected to think critical and analytical providing feedbacks to the issues presented in class. In addition students will analyze their lifestyles, families and environment in order to create a plan to life a total wellness life style.
Statistics
3 credits, Pre-requisite: None, The purpose of this course is to provide the students with the knowledge to make intelligent judgments and informed decisions by interpreting statistics and analyzing data. Among the topics studied are: collecting data, descriptive methods, probability material and inferential techniques.
American Literature
3 credits, Pre-requisite: ENC 1102 English Composition II, This course covers major writers, genres and themes in American Literature from 1900 to the present. This includes fiction, poetry and drama. In addition, students will analyze the social, political and cultural context in which each writing work takes place.
Principles of Microeconomics
3 credits, Pre-requisite: None, The purpose of this course is to study the different economic models, the relationship between consumers, firms and markets. In addition, the students will understand how the government regulates the economy and how it intervenes in the market.
Introduction to Business
3 credits, The purpose of this course is to provide a student with the introductory knowledge in Business and the role it plays in today’s economy. Among the topics studied are: finance, personnel, management and marketing. Students are expected to keep themselves informed and up today with local and global economic news.
Principles of Accounting I
3 credits, Pre-requisite: None, This course is an introduction to accounting and its basic concepts. Students will learn how to record, understand and review financial transactions. Among the topics studied we have: financial statements, information system, accrual accounting, sales and receivables and operating assets.
Introduction to Hospitality Industry
3 credits, Pre-requisite: None, The purpose of this course is to introduce students to the hospitality industry and to provide the knowledge about its operations. Among the topics studied we have: managed services, attractions, events, entertainment and restaurant operations.
Principles of Macroeconomics
3 credits, Pre-requisite: None, The purpose of this course is to study production, employment, prices, the aggregate expenditures and the aggregate levels of economic activity. Students are expected to analyze monetary and fiscal policies with respect to unemployment and inflation.
Food and Beverage management
3 credits, Pre-requisite: None, The purpose of this course is to provide students with the knowledge about food service operations and the tools needed to manage those operations. Among the topics studied we have: food safety, production, service, facilities, human resource and performance improvement.
Hospitality Marketing
3 credits, Pre-requisite: None, The purpose of this class is to provide students with the tools needed to create successful campaigns for a hospitality business. Among the topics studied we have: factors that influence customer behavior, customer satisfaction, market segmentation and positioning, distribution strategies, marketing channels and electronic marketing
Lodging management
3 credits, Pre-requisite: None, This course will provide a theoretical perspective on service management and how service management concepts can be employed to the hospitality business. Students will gain an understanding of revenue management’s key concepts and applicability of revenue maximization strategies and their operational aspect. The latest industry issues and trends affecting the aspects of the lodging industry will be discussed and analyzed.
Introduction to Customer Service
3 credits, Pre-requisite: None, The purpose of this course is to provide students with the basic knowledge and customer service techniques to exceed guest’s expectations. Among the topics studied we have: communication skills, building and maintaining relationships, customer service via technology and encouraging customer loyalty.

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